Index of Frequently Asked Questions (FAQ) for Rosetta@Home
(Click on the links below for answers)

Questions about rosetta@home


Q. Is there a list of information links for Rosetta@home all in one place?
Q. What is the difference between Rosetta@Home and Folding@Home / Predictor@home?
Q. Where can I learn more about ROSETTA@home from the point of view of the project leaders?
Q. Is Rosetta@Home concentrating on a particular disease?
Q. What is RALPH@home?
Q. Where can I find statistical information about Rosetta@home?


Problems getting started


Q. What is the URL of Rosetta@Home?
Q. I am getting errors on some of my Work Units, What should I do?
Q. Which ports does Rosetta@Home need open?
Q. I don't receive any E-mails from the project? / My ISP is blocking my E-mail from Rosetta@Home?
Q. I lost my password and can't log back into my BOINC project account?


Project preferences Settings


Q. How do I set the adjustable Work Unit time parameter in my Preferences? What should I set it to?
Q. I want to change my association with a team but how will this affect my credits?
Q. Why should I set BOINC to keep applications in memory?
Q. How do I set Rosetta@Home to stay in memory?
Q. I am not connected to the internet all the time and Rosetta@home runs out of work, What can I do?
Q. What is project "Swapping" and how should I have it set?


Running Rossetta@home


Q. Why am I getting an error every time BOINC switches tasks?
Q. Why is my computer stuck on 1%?
Q. Why am I getting an error every time BOINC runs a benchmark?
Q. Can I move work from one computer to another?
Q. Should I use Hyper Threading?
Q. Why can't I get new Work Units from Rosetta@Home?
Q. Why is it reported that I have more computers than I actually do? / How do I merge my computers?
Q. Why do I have ghost Work Units? / Why do I have Work Units assigned to me that I don't have?


Common Error messages


Q. My results page says I had a "Client Error", will I get credit for the time my computer worked on this work unit?
Q. Rosetta generates an error telling me that I must free xxx.x MB. I don't understand, there are gigs of free space on this system...
Q. What does the error "Maximum Time Exceeded" mean?
Q. Why am I getting a 'Reason: Access Violation (0xc0000005) error'?
Q. Master file fetch failed?
Q. Exited with zero status but no 'finished' file.


Forums


Q. Are there any rules at Rosetta@home for using the forums?
Q. I recieved an e-mail telling me that one of my forum posts has been moved/deleted. What does this mean?
Q. Can I appeal a Moderators decision to delete my posts?
Q. Who are the Forum Moderators and what is their function?
Q. Do the forum Moderators have access to my personal information?
Q. Can I contact the forum moderators by e-mail?
Q. Is there an anonymous reporting system for obscene or threatening forum posts?



For additional information or more detailed answers to your questions about Rosseta@home, the BOINC client software or other BOINC projects visit the Unofficial BOINC WIKI.

For information about some of the teams working on the Rosetta project vist the Teams thread in the Rosetta Cafe.

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Thanks to Bill Michael for his work on R@H FAQs
Thanks to Moderator9 at https://boinc.bakerlab.org/rosetta/forum_thread.php?id=669#9620 for this post